What do I need to run BorneoTradingPost.Com?
The minimum system requirements to run BorneoTradingPost.Com are:

• A computer running a Web browser that supports frames, such as the latest versions of Microsoft Internet Explorer 5.0 or Netscape Navigator 6.0

• Super VGA 256-color monitor

• Mouse or compatible pointing device

• The amount of RAM recommended by your Web browser vendor. For example, if you are running Internet Explorer on Windows 95, you need at least 8MB of RAM.

We also recommend:

• A display resolution of 1024 x 768 or greater. BorneoTradingPost.Com will run at 640x480, but you may need to scroll the Web pages right and left to see all the information when using this resolution.

• A browser supporting Secure Sockets Layer (SSL), such as Microsoft Internet Explorer 4.0 or later.

What is a "cookie" and what should I do about cookie warnings?
A cookie is a tiny packet of information passed between your browser and a Web site such as BorneoTradingPost.Com. BorneoTradingPost.Com uses cookies to verify your identity and the fact that you're properly signed in. Each time you make a request to BorneoTradingPost.Com, a cookie attaches itself to your message like a name tag. Accepting the cookie is like writing your name on the name tag; it identifies the message as yours so that you can continue using the site without having to sign in again. To use BorneoTradingPost.Com, it is necessary to accept cookies.

If you would prefer not to receive a warning every time BorneoTradingPost.Com sends a cookie to your browser, you can deactivate the warning message. Directions for some popular browsers follow:

Microsoft Internet Explorer 4.0: On the View menu, click Internet Options. Then, on the Advanced tab, click the "Always accept cookies" option.

Microsoft Internet Explorer 5.0: On the Tools menu, click Internet Options. Then, on the Security tab, click Default level. Click Apply, then click "OK."

Netscape Navigator 3.0: On the Options menu, click Network Preferences. Then, in the "Show an alert before…" box on the Protocols tab, clear the "Accepting a cookie" box.

Netscape Navigator 4.x: On the Edit menu, click Preferences. Choose the Advanced category. In the cookies dialog box, choose either "Accept only cookies that get sent back to the originating server" or "Accept all cookies." Be sure to clear the "Warn me before accepting cookies" checkbox.

AOL: On the Preferences menu, click the Advanced tab. Clear the "Warn before accepting 'cookies'" box.

Is my credit card number safe?
BorneoTradingPost.Com uses the Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number) so that it is available only to you and the BorneoTradingPost.Com travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

Can I use a credit card with an international billing address?
Yes! Now, if you have a credit card with a billing address outside Sabah, Malaysia, you can use it to book hotel and rental car reservations. 

How can I change the font size of the pages using my browser?
If you are using Internet Explorer 5, select "Options" from the "Tools" menu, click the "Accessibility" button, and check "Ignore font sizes specified on web pages". If you do that, you can set your font size to "largest", making it easier to read.

How can I suggest an improvement for BorneoTradingPost.Com?
Send us email. We appreciate your feedback.